Incidents reported on status page for DeviceCloud https://status.devicecloud.dev/ https://d1lppblt9t2x15.cloudfront.net/logos/7fe4a2bfb496420d003efc17ad1666cd.png https://status.devicecloud.dev/ en https://status.devicecloud.dev/incident/900805 Wed, 20 May 2026 01:47:00 -0000 https://status.devicecloud.dev/incident/900805#7b5f9a41ff3cf7c4f264e6e5ebecd319d8cc703283d6e91f158f7a86c6b85029 Our hosting provider has restored our compute instances and we're back online. https://status.devicecloud.dev/ Wed, 20 May 2026 01:38:47 +0000 https://status.devicecloud.dev/#a90740a08f2eb0fe67c4cb80c0436be0bb39f66c76fe028b6409e4818310512a Landing Page recovered https://status.devicecloud.dev/ Wed, 20 May 2026 01:38:00 +0000 https://status.devicecloud.dev/#c562a287b973636fb8173d997ccfb13f536af49af9c08a90cddc4951e56ebb6b Console UI recovered https://status.devicecloud.dev/ Wed, 20 May 2026 01:37:27 +0000 https://status.devicecloud.dev/#9ea1dbf46a26136a66ef6bbc653019ae4be5b481358f9e10bff3c571145fc04c API recovered https://status.devicecloud.dev/incident/900805 Wed, 20 May 2026 01:33:00 -0000 https://status.devicecloud.dev/incident/900805#5f8c24e55b7b27fdbb49262b335467af290989bce94a2cdb3bc41302db77a37d Our hosting provider is recovering and we expect to be back online soon. https://status.devicecloud.dev/incident/900805 Tue, 19 May 2026 23:06:00 -0000 https://status.devicecloud.dev/incident/900805#9b9d16123b1f5719799fea64149ff3350a8fa5dbb72feb12bcb777d29db13bee Our hosting provider is experiencing a complete outage. We do not have an ETA at this time. https://status.devicecloud.dev/ Tue, 19 May 2026 22:53:06 +0000 https://status.devicecloud.dev/#c562a287b973636fb8173d997ccfb13f536af49af9c08a90cddc4951e56ebb6b Console UI went down https://status.devicecloud.dev/ Tue, 19 May 2026 22:33:58 +0000 https://status.devicecloud.dev/#9ea1dbf46a26136a66ef6bbc653019ae4be5b481358f9e10bff3c571145fc04c API went down https://status.devicecloud.dev/ Tue, 19 May 2026 22:18:00 +0000 https://status.devicecloud.dev/#a90740a08f2eb0fe67c4cb80c0436be0bb39f66c76fe028b6409e4818310512a Landing Page went down https://status.devicecloud.dev/ Thu, 14 May 2026 11:39:43 +0000 https://status.devicecloud.dev/#54d4c919140bbe384065aae091caacff519be6ff78e382f6a33a9b2824972803 Docs recovered https://status.devicecloud.dev/ Thu, 14 May 2026 11:33:42 +0000 https://status.devicecloud.dev/#54d4c919140bbe384065aae091caacff519be6ff78e382f6a33a9b2824972803 Docs went down https://status.devicecloud.dev/ Wed, 13 May 2026 11:42:42 +0000 https://status.devicecloud.dev/#b1c76cda5c499abfaeb4a8d60ea510d17a69d4adcd122e1cd101cec0e8f20e83 Docs recovered https://status.devicecloud.dev/ Wed, 13 May 2026 11:36:29 +0000 https://status.devicecloud.dev/#b1c76cda5c499abfaeb4a8d60ea510d17a69d4adcd122e1cd101cec0e8f20e83 Docs went down https://status.devicecloud.dev/ Wed, 13 May 2026 11:15:31 +0000 https://status.devicecloud.dev/#dd96bd7fa9575a4f3eb48bf1984d796d74006fa3b39b760f57861777cb277b2d Docs recovered https://status.devicecloud.dev/ Wed, 13 May 2026 11:09:29 +0000 https://status.devicecloud.dev/#dd96bd7fa9575a4f3eb48bf1984d796d74006fa3b39b760f57861777cb277b2d Docs went down https://status.devicecloud.dev/ Tue, 12 May 2026 14:24:36 +0000 https://status.devicecloud.dev/#31abb21992d0d1b19f404197c5623e7dba7ee7f878cfebc965b36fae2f0d2259 Docs recovered https://status.devicecloud.dev/ Tue, 12 May 2026 14:18:38 +0000 https://status.devicecloud.dev/#31abb21992d0d1b19f404197c5623e7dba7ee7f878cfebc965b36fae2f0d2259 Docs went down https://status.devicecloud.dev/ Tue, 12 May 2026 13:54:28 +0000 https://status.devicecloud.dev/#03f9f4544f52603a5946fb6cfb51c0811e19c200b5cd0e47ac6f26119a81a599 Docs recovered https://status.devicecloud.dev/ Tue, 12 May 2026 13:48:29 +0000 https://status.devicecloud.dev/#03f9f4544f52603a5946fb6cfb51c0811e19c200b5cd0e47ac6f26119a81a599 Docs went down https://status.devicecloud.dev/ Mon, 11 May 2026 21:00:31 +0000 https://status.devicecloud.dev/#ae175abb781aac554ed408721afbf115f8360896dec7ba9f2e9cec04eab13f52 Docs recovered https://status.devicecloud.dev/ Mon, 11 May 2026 20:57:33 +0000 https://status.devicecloud.dev/#ae175abb781aac554ed408721afbf115f8360896dec7ba9f2e9cec04eab13f52 Docs went down https://status.devicecloud.dev/ Mon, 11 May 2026 19:57:37 +0000 https://status.devicecloud.dev/#0ada38f511d0ee6fb37a199b40e1a3b1fd039c755524438e91951c6dcf5e8cf1 Docs recovered https://status.devicecloud.dev/ Mon, 11 May 2026 19:51:51 +0000 https://status.devicecloud.dev/#0ada38f511d0ee6fb37a199b40e1a3b1fd039c755524438e91951c6dcf5e8cf1 Docs went down https://status.devicecloud.dev/ Sun, 10 May 2026 13:09:33 +0000 https://status.devicecloud.dev/#5012c2ed3500f6513f73a82b2a949728f84dfa1fd2621de4028322ba4513a99b Docs recovered https://status.devicecloud.dev/ Sun, 10 May 2026 13:03:38 +0000 https://status.devicecloud.dev/#5012c2ed3500f6513f73a82b2a949728f84dfa1fd2621de4028322ba4513a99b Docs went down https://status.devicecloud.dev/incident/890513 Thu, 07 May 2026 23:36:00 -0000 https://status.devicecloud.dev/incident/890513#87ac429f7f6ea84fc153d36a213282c0fff556bd1a714056f4f5507d880beac4 Android queue is returning to normal. https://status.devicecloud.dev/incident/890513 Thu, 07 May 2026 23:30:00 -0000 https://status.devicecloud.dev/incident/890513#c3528b42564ecaafc926c73669caac18357d9f46132d4dc64ed9c52ae9413cfc We're seeing degraded performance in our Android queue, investigation in progress. https://status.devicecloud.dev/incident/890495 Thu, 07 May 2026 22:52:00 -0000 https://status.devicecloud.dev/incident/890495#a4c6e5fcfdec613472ebe39963dd6dbfe68ce458c9c525c77beeb525bf429a5a Issue resolved. https://status.devicecloud.dev/incident/890495 Thu, 07 May 2026 22:51:00 -0000 https://status.devicecloud.dev/incident/890495#05d473d792e39497f8ef9d0416c13dd7cf4ac94a88d0ddcbaf10a51461ce76b9 We're investigating with our upstream auth provider https://status.devicecloud.dev/incident/889316 Wed, 06 May 2026 15:35:00 -0000 https://status.devicecloud.dev/incident/889316#d30898d335b0a773f59ec9537eeaa5dff28b7ce18b07caf5b5c83dd1222c4e07 Systems are green and we're back online. Thanks for your patience! https://status.devicecloud.dev/incident/889316 Wed, 06 May 2026 15:22:00 -0000 https://status.devicecloud.dev/incident/889316#7f07a2de3f7d30e670a8fd72340bedca253b4c284c17addb78c8685182a3e6a3 We've identified and issued a fix. Systems are recovering. https://status.devicecloud.dev/incident/889316 Wed, 06 May 2026 15:00:00 -0000 https://status.devicecloud.dev/incident/889316#e5f54b1552d0308f5431239cfbcaf129638baa0a81be94bad7f9b0fab9b5a035 We've traced the issue to our database provider and are working on identifying a fix. https://status.devicecloud.dev/incident/889316 Wed, 06 May 2026 14:40:00 -0000 https://status.devicecloud.dev/incident/889316#0796ccae7e8907ac3bd07b75f317b06595e0b5c1b5c38f797a33727f4d21e324 We've traced the issue to our API. We believe the issue is caused by our upstream hosting provider and are continuing to investigate. https://status.devicecloud.dev/incident/889316 Wed, 06 May 2026 14:37:00 -0000 https://status.devicecloud.dev/incident/889316#083abb7ce463aa6daf20c2d2802a654262c02f5c0b5b89214233a7b2de307741 We're recieving reports of the console being unavailable and are investigating. https://status.devicecloud.dev/incident/888197 Wed, 06 May 2026 02:05:00 -0000 https://status.devicecloud.dev/incident/888197#3ab3563abd7662e2fce7a6cf0969297e322291ebe7f34a81d277e57c5a28bd23 The queue has recovered. https://status.devicecloud.dev/incident/888197 Tue, 05 May 2026 18:44:00 -0000 https://status.devicecloud.dev/incident/888197#c991c1e1bad4faee4c95427aa23cc09f9d9df4154c9a8fa15a5f73b01b63259c The queue is continuing to drain and we're monitoring to ensure everything runs smoothly. https://status.devicecloud.dev/incident/888197 Tue, 05 May 2026 16:12:00 -0000 https://status.devicecloud.dev/incident/888197#6f2139ad71747a7f71c3125f829c976fc42fbe4c16ca13b611d3db3f9e44d37a The iOS queue has hit capacity and jobs are slow to progress through. Our runners are working as fast as they can to clear the queue. Thank you for your patience. https://status.devicecloud.dev/incident/884463 Fri, 01 May 2026 13:14:00 -0000 https://status.devicecloud.dev/incident/884463#7b9b0f4423f33526383b284e775f13b65436816cb33bfd8cdd0697bf462ce9f4 The queue has returned to normal. We are continuing to work on hardware upgrades to ensure this does not happen in future. https://status.devicecloud.dev/incident/884463 Thu, 30 Apr 2026 21:24:00 -0000 https://status.devicecloud.dev/incident/884463#f062e2a69119eda52eca029acbb75aa867da750f1a81b69d9947855ad0f69f2d The queue is beginning to recover. We expect normal service to resume by 04:00 UTC. https://status.devicecloud.dev/incident/884463 Thu, 30 Apr 2026 16:09:00 -0000 https://status.devicecloud.dev/incident/884463#0d2c73e962bbd8826db030e8f8c77153eb7f8185a3fd34398d072baf20a1714d The iOS queue is currently at capacity and is therefore taking a while to run jobs. We're working on hardware upgrades to ensure this is resolved. https://status.devicecloud.dev/incident/878065 Fri, 24 Apr 2026 00:00:00 -0000 https://status.devicecloud.dev/incident/878065#18b9a085e78f1a574fe9c4092890e1a1adfd7ff6cb5a2bc2ad619376665fcae0 This issue has been resolved. https://status.devicecloud.dev/incident/878095 Thu, 23 Apr 2026 11:37:00 -0000 https://status.devicecloud.dev/incident/878095#f2e3b2745d4e7924f89bb7fb9b904fa1266d9b95b2ba6011313c56a646d8d8d9 We've delivered a fix to the crash edge case and the pool is recovering. https://status.devicecloud.dev/incident/878065 Thu, 23 Apr 2026 10:36:00 -0000 https://status.devicecloud.dev/incident/878065#eb5850eb0d3f5f149539b28bbd32654ce9718696f8588d0284773e07a39f1cd0 Maestro 2.4.0 crash causing issues on the iOS runners and a backlog has been created. We're investigating. https://status.devicecloud.dev/incident/860813 Mon, 30 Mar 2026 19:13:00 -0000 https://status.devicecloud.dev/incident/860813#45113bbe0d528f6c7c2644a2359c24d7a00b1f3150083819ba1bc0c164996d2c We’re confident this is resolved now. Please don’t hesitate to contact support if you have any issues 🙂 https://status.devicecloud.dev/incident/860813 Mon, 30 Mar 2026 17:29:00 -0000 https://status.devicecloud.dev/incident/860813#d65471c0d69aab233faa6970c5e37f5a2e01210d565a967c215c5205a2fa6ac8 Things are beginning to recover and we'll continue to monitor for any further issues. We appreciate your patience whilst we resolved this! https://status.devicecloud.dev/incident/860813 Mon, 30 Mar 2026 17:02:00 -0000 https://status.devicecloud.dev/incident/860813#506256a481de684ad1a1f1201b8b73548ce11855ab572060973561e603f6379e Our upstream provider is ratelimiting our connections so we're deploying a fix to reduce load. https://status.devicecloud.dev/incident/860813 Mon, 30 Mar 2026 15:37:00 -0000 https://status.devicecloud.dev/incident/860813#7b92ae43dc6680706ab70fb7b36687bba5a63f1d43d6ffa5e0f592385683bd44 We've traced a secondary issue to our upstream provider and are investigating. https://status.devicecloud.dev/incident/860813 Mon, 30 Mar 2026 15:17:00 -0000 https://status.devicecloud.dev/incident/860813#599be108e8cd0dc9612c0eca27970f1dbd33e55e898aeccf49d312f7cd4b9e14 We've issued a patch and are seeing some recovery. We'll continue to monitor & investigate until all is stable. https://status.devicecloud.dev/incident/860813 Mon, 30 Mar 2026 14:42:00 -0000 https://status.devicecloud.dev/incident/860813#895ee9a1ba24387fc41abc22621ee6d3993ee6275997c03e3fae5e89eeaec499 We've tracked the root cause to our network stack and are in the process of issuing a patch. We appreciate your patience as we work to resolve this issue. https://status.devicecloud.dev/incident/860813 Mon, 30 Mar 2026 14:14:00 -0000 https://status.devicecloud.dev/incident/860813#af80eeca5900f243fab4840622c764ec1d15068bc4f8b1ea32fc0d4a3b172a3a We've identified that primarily larger apps are affected. We're continuing to investigate to locate root cause. https://status.devicecloud.dev/incident/860813 Mon, 30 Mar 2026 11:48:00 -0000 https://status.devicecloud.dev/incident/860813#5d4173ccc87d4581eb96d58eb1064c886e2bcfb5c9421a46ca3b695ed64178b5 We've tracked the issue to our network and are continuing to investigate. https://status.devicecloud.dev/incident/860813 Mon, 30 Mar 2026 11:04:00 -0000 https://status.devicecloud.dev/incident/860813#850f3299d664bc6c86e68c7303577705037ebbda1eed22e674d658f3f8abd2a3 We're seeing "Failed to download app" errors occuring on a small portion of tests and are investigating. https://status.devicecloud.dev/ Wed, 25 Mar 2026 16:59:04 +0000 https://status.devicecloud.dev/#2a17c8ff7f4e4c26a0c8c9c01225e284a8634e274d618ac28a3adb1bc7000064 Console UI recovered https://status.devicecloud.dev/ Wed, 25 Mar 2026 16:56:51 +0000 https://status.devicecloud.dev/#2a17c8ff7f4e4c26a0c8c9c01225e284a8634e274d618ac28a3adb1bc7000064 Console UI went down https://status.devicecloud.dev/incident/854074 Sat, 21 Mar 2026 06:09:00 -0000 https://status.devicecloud.dev/incident/854074#6fcfb1d4c563290dc45a5a083e2d01c696a48b4a59d2b7de70ba0a9eefa5d9c7 This has been resolved. If you experienced a failed binary download issue, you may need to re-submit your test with a new binary upload. https://status.devicecloud.dev/incident/854074 Sat, 21 Mar 2026 05:21:00 -0000 https://status.devicecloud.dev/incident/854074#b4f413a5bdad0e37e2b80466779cbaa408de167cc758793b91cc4af2953063a5 Seeing increased incidence of failed to download binary error. Actively investigating. https://status.devicecloud.dev/incident/852770 Thu, 19 Mar 2026 09:19:00 -0000 https://status.devicecloud.dev/incident/852770#43bc5c125d91a4d84814b5a625df041c143df5851b3383928939f5080badade0 Looks to be returned to normal now. https://status.devicecloud.dev/incident/852770 Thu, 19 Mar 2026 09:15:00 -0000 https://status.devicecloud.dev/incident/852770#29bfdc394693bedc601baad334c63bca924ae51a69c4e7525e1913ac6980ea16 We've investing an issue with the binaries cache which is degrading test run time. https://status.devicecloud.dev/incident/852079 Wed, 18 Mar 2026 13:30:00 -0000 https://status.devicecloud.dev/incident/852079#df285939c1a6fd8482f218325002f6ed8b312c577775dcf1da03097faec74a81 We're satisfied things are stable and are declaring this resolved. https://status.devicecloud.dev/incident/852079 Wed, 18 Mar 2026 12:26:00 -0000 https://status.devicecloud.dev/incident/852079#c46ede0b3a41db1b828ca0e33032752e3f0a4e47b65cde7131a455400dbabba6 Connections seem to be re-establishing, we'll continue monitoring for any changes. https://status.devicecloud.dev/incident/852079 Wed, 18 Mar 2026 12:17:00 -0000 https://status.devicecloud.dev/incident/852079#038f2d99ea821edef140e79daa36c2216bc68e97646805e12a4b151a12f57a71 Our upstream database provider is timing out connections. We're chasing for an update. https://status.devicecloud.dev/incident/852079 Wed, 18 Mar 2026 12:13:00 -0000 https://status.devicecloud.dev/incident/852079#a9212fa8317c8f397bf31ae9fb4bff816114873976d1a8010e3d63d557ee57e7 The console is currently failing to fetch data. We're investigating the cause. https://status.devicecloud.dev/ Fri, 06 Mar 2026 15:08:03 +0000 https://status.devicecloud.dev/#6af86992673db3a609636b481de6dd563796ede5f263a422c270aca3410ab703 Console UI recovered https://status.devicecloud.dev/ Fri, 06 Mar 2026 14:59:54 +0000 https://status.devicecloud.dev/#6af86992673db3a609636b481de6dd563796ede5f263a422c270aca3410ab703 Console UI went down https://status.devicecloud.dev/ Fri, 06 Mar 2026 14:45:30 +0000 https://status.devicecloud.dev/#e7086b61d607b6b777adb7de419d8da00c09bd91dec25b51ab2f2c067a57a56a Docs recovered https://status.devicecloud.dev/ Fri, 06 Mar 2026 14:39:34 +0000 https://status.devicecloud.dev/#e7086b61d607b6b777adb7de419d8da00c09bd91dec25b51ab2f2c067a57a56a Docs went down https://status.devicecloud.dev/incident/834507 Thu, 26 Feb 2026 21:37:00 -0000 https://status.devicecloud.dev/incident/834507#008d7f3ad0f4fe9389a609c5feae2ea7d41e4cb7620e16fa5c9db7993bc87d3c Our hosting provider appears to have recovered and the console is accessible again. We'll continue to monitor and update if anything changes. https://status.devicecloud.dev/incident/834507 Thu, 26 Feb 2026 21:33:00 -0000 https://status.devicecloud.dev/incident/834507#5ca8f9e2f2fe295c5d07adcfd42996c2045fa9e80f1990256a42876e59ec6217 The provider has implemented a fix and services appear to be recovering. https://status.devicecloud.dev/ Thu, 26 Feb 2026 21:31:58 +0000 https://status.devicecloud.dev/#654d3f36daa66bb37aeda46258a43fba9b913fcadf0e5a5e51ff47820c286326 Console UI recovered https://status.devicecloud.dev/incident/834507 Thu, 26 Feb 2026 21:28:00 -0000 https://status.devicecloud.dev/incident/834507#eba8112fb8c7e960ec40acb0809783dc3a9ccd7813cd2d4375da2b2c38ac62cc An upstream provider is experiencing networking issues. https://status.devicecloud.dev/ Thu, 26 Feb 2026 21:23:59 +0000 https://status.devicecloud.dev/#654d3f36daa66bb37aeda46258a43fba9b913fcadf0e5a5e51ff47820c286326 Console UI went down https://status.devicecloud.dev/incident/829720 Fri, 20 Feb 2026 19:10:00 -0000 https://status.devicecloud.dev/incident/829720#79af9e468ad3ac3deea8cc1b9908a5d4c415c7b0ac6c5ca51ab466173d835a70 Services appear to have recovered fully https://status.devicecloud.dev/incident/829720 Fri, 20 Feb 2026 18:33:00 -0000 https://status.devicecloud.dev/incident/829720#6d6ec14491d09b8319287630209dff93b484ddd44432b79070c88dbbc8566b0d The provider have patched the issue and services appear to be recovering https://status.devicecloud.dev/incident/829720 Fri, 20 Feb 2026 18:25:00 -0000 https://status.devicecloud.dev/incident/829720#5c4644e736ff35f795487a9bb31fd6e4503f7d61a9dfccb4bee6970ddc0367c3 An upstream provider is experiencing DNS issues that are affecting the console, API and landing page. https://status.devicecloud.dev/incident/828857 Thu, 19 Feb 2026 16:24:00 -0000 https://status.devicecloud.dev/incident/828857#ee03d05888bd2788a1c3f9b79edec75d6c943a2465057de93b18b321dee5de16 Our upstream provider have resolved their networking issues and we’re back online https://status.devicecloud.dev/incident/828857 Thu, 19 Feb 2026 15:49:00 -0000 https://status.devicecloud.dev/incident/828857#0b09f652b3bd5154e0018250a65be4dcd89220c1e560998ab5d8e58e26a79644 Our upstream provider is recovering and systems should be available shortly https://status.devicecloud.dev/incident/828857 Thu, 19 Feb 2026 15:16:00 -0000 https://status.devicecloud.dev/incident/828857#db4af50c95171cda103f780c6dfe49502ef99762ab7f352017cb8308766e4960 Our upstream hosting provider is experiencing networking issues which are affecting our API & console. https://status.devicecloud.dev/incident/828857 Thu, 19 Feb 2026 15:13:00 -0000 https://status.devicecloud.dev/incident/828857#6fa5e8cda3c8464a78a2fd9beae6a1de28ec9a7b61de7cca655d5512cc86b3b9 The console is currently inaccessible. We’re investigating and will update shortly. https://status.devicecloud.dev/incident/819320 Thu, 05 Feb 2026 16:33:00 -0000 https://status.devicecloud.dev/incident/819320#6fd75dd2f5d9aa1b8b5b31c9212eb88adc85cffafd0c75e1a1986fdca2c6bc2d The migration has now resolved. https://status.devicecloud.dev/incident/819320 Thu, 05 Feb 2026 16:21:00 -0000 https://status.devicecloud.dev/incident/819320#dcddf2cfe125d1169e16739f820dabc095f2b8a0eb19e5964c6a11f3a906e10c Site migration causing brief downtime as we updated our SSL certificates. https://status.devicecloud.dev/incident/808212 Tue, 20 Jan 2026 19:00:42 -0000 https://status.devicecloud.dev/incident/808212#71f2661cb9f6233933832da19c035ccc58157408780e6d60325defaf1461fdf3 Maintenance completed https://status.devicecloud.dev/incident/808212 Tue, 20 Jan 2026 18:00:42 -0000 https://status.devicecloud.dev/incident/808212#ff26a9a7f942bae8c2612657c3ddcc50117aeddc229dcc870ef971b438db1b6b DeviceCloud will be unavailable on Tuesday, January 20th, 2026 due to database upgrade work. The maintenance window is from 18:00 to 19:00 UTC. https://status.devicecloud.dev/incident/803730 Tue, 13 Jan 2026 15:59:00 -0000 https://status.devicecloud.dev/incident/803730#7f4c37d6768b31a03b1be9d62ae634c5694595e2db550fa4db3fad73081be295 Queue times have returned to normal https://status.devicecloud.dev/incident/803730 Tue, 13 Jan 2026 15:21:00 -0000 https://status.devicecloud.dev/incident/803730#b39c7a11273b385a4512f40a5551c426e9fa5847ba050ffed9bad1eb1a5fe04a A brief outage on our Android runners has resulted in increased queue times. The queue is recovering but expect slightly longer runtimes for approximately an hour. https://status.devicecloud.dev/incident/783085 Tue, 09 Dec 2025 16:34:00 -0000 https://status.devicecloud.dev/incident/783085#55bcd8bf4f74786b989242ec58b34f89f6a2defa66f4d1f44faeb72db94780f9 The blockage appears to be resolved. We're actively monitoring. https://status.devicecloud.dev/incident/783085 Tue, 09 Dec 2025 16:15:00 -0000 https://status.devicecloud.dev/incident/783085#a440de04ceba07cec797056ad987305b8804c088741f8798a84cb6725447d691 We're investigating a hold up in our Android pipeline https://status.devicecloud.dev/incident/782202 Mon, 08 Dec 2025 13:38:00 -0000 https://status.devicecloud.dev/incident/782202#5af91d52619676fdc35758ec16d42fa17098eeb7e8784ce887e9734e11fcb592 The issue has been resolved. https://status.devicecloud.dev/incident/782202 Mon, 08 Dec 2025 10:51:00 -0000 https://status.devicecloud.dev/incident/782202#de2cc162085450a7df2c20865aaaec4bc971828eb8c48e7d1e9f5905eb21125c We're investigating a failed caching component that is cause test delays. https://status.devicecloud.dev/incident/779588 Thu, 04 Dec 2025 11:57:00 -0000 https://status.devicecloud.dev/incident/779588#8206a14750fa03a4f0b3fc734f26d38e32a937539be08d5f08f9a0a8ce793511 Network issue resolved https://status.devicecloud.dev/incident/779588 Thu, 04 Dec 2025 11:54:00 -0000 https://status.devicecloud.dev/incident/779588#6c85fc84bd8d8abe36392075d7a82c9e2838bf7163bc6ce7a487ee993433f8cd Informed by our data centre supplier of a network issue. https://status.devicecloud.dev/incident/778882 Wed, 03 Dec 2025 12:10:00 -0000 https://status.devicecloud.dev/incident/778882#57143e64d1e7af04dceb7ccb7ef0def3e9487dc5231ff9f4666d820504e6360e Blockage resolved. https://status.devicecloud.dev/incident/778882 Wed, 03 Dec 2025 11:57:00 -0000 https://status.devicecloud.dev/incident/778882#742ed1b5cd382c3f87f8e35b268eb477e298dcbe0ca59e3050e8865af2701878 We're currently investigating backup on our Android pipeline. https://status.devicecloud.dev/incident/775384 Thu, 27 Nov 2025 17:59:00 -0000 https://status.devicecloud.dev/incident/775384#b1ce88d80c9724d7ce8e6216a54231aadf829675fd95d29b8761d1419db359c8 Power has come back online and jobs are resuming. https://status.devicecloud.dev/incident/775384 Thu, 27 Nov 2025 17:41:00 -0000 https://status.devicecloud.dev/incident/775384#fe3821551be5317e36fda01d507a5eb111143aeef583d6096ab3d017772132b2 Our main data center in Wales has been affected by a power failure which is causing outages. We're investigating. https://status.devicecloud.dev/incident/775182 Thu, 27 Nov 2025 11:30:00 -0000 https://status.devicecloud.dev/incident/775182#4d3c227245b44774d73c185c77a0ec78d9b0696ee8acb255265dbfc28343c0e8 An internal networking component failed and delays occurred whilst the system recovered. https://status.devicecloud.dev/incident/775182 Thu, 27 Nov 2025 10:15:00 -0000 https://status.devicecloud.dev/incident/775182#87db327c4eeeabb5c8456642f81eaae3f34dc374f3315677f207f48a826050ef Some jobs stuck due to errored storage component. We're investigating. https://status.devicecloud.dev/incident/774085 Tue, 25 Nov 2025 19:20:00 -0000 https://status.devicecloud.dev/incident/774085#1c8e1c02c9be2761a1d01ecade4029c19dae6662a26b32026ac12db022f2948b We traced the issue to a caching layer related to last week's Supabase downtime. Jobs are now progressing through the system. Please raise a support request if your job still appears stuck. https://status.devicecloud.dev/incident/774085 Tue, 25 Nov 2025 18:01:00 -0000 https://status.devicecloud.dev/incident/774085#d11f0b59accb3509a6eeb4d1937e39e5dd5463eb56e7daa47df52fc1511167e7 We're seeing delays across test runners. Investigating root cause. https://status.devicecloud.dev/incident/773089 Mon, 24 Nov 2025 11:03:00 -0000 https://status.devicecloud.dev/incident/773089#297f806822306f5bd8fbfe923dfaf9dca614718803cab9300b046e207dde9a20 Authentication error rates appear to have returned to normal. https://status.devicecloud.dev/incident/773089 Mon, 24 Nov 2025 10:21:00 -0000 https://status.devicecloud.dev/incident/773089#371d4e22f186b4acca8f2028bd85583e0f5d75073d830dea1e889ad278aeb163 We're seeing increased failure rate on authentication requests since 9:32 AM. Appears to be related to Cloudflare timeout. Investigation underway. https://status.devicecloud.dev/incident/770816 Thu, 20 Nov 2025 08:59:00 -0000 https://status.devicecloud.dev/incident/770816#49d08d4ccef7bcec4154343c895ae782652c987acfa0c7ffff0f5b71c9b7d5c9 We've identified the issue and released a patch. Job have been re-submitted and are running normally again. https://status.devicecloud.dev/incident/770816 Thu, 20 Nov 2025 08:38:00 -0000 https://status.devicecloud.dev/incident/770816#b5f5cfd8319c575c461d189a9f20911982ffe517b3841c413b0a65097bc9e81c We have some users seeing this error which is related to yesterday's emergency storage switchover. We're actively investigating. https://status.devicecloud.dev/incident/770118 Wed, 19 Nov 2025 18:37:00 -0000 https://status.devicecloud.dev/incident/770118#c86585de419eb02fca7ae306cfa765b23e491a126d7fe10f96613ee9ff2282ce We're still seeing issues with our main storage provider and have switched to our cold backup via CLI version 4.1.7 https://status.devicecloud.dev/incident/770118 Wed, 19 Nov 2025 10:26:00 -0000 https://status.devicecloud.dev/incident/770118#a070deff731d6cbc39a54e5907cae06558f786509ee79cd3cdac2380de265d18 Upstream Supabase storage is encountering an issue meaning some users cannot upload new binaries. https://status.devicecloud.dev/incident/756832 Mon, 03 Nov 2025 18:03:00 -0000 https://status.devicecloud.dev/incident/756832#37faa2906e454ab72487b7840fe3b03d54ca810930fca556bf6697a6ed5e931a Network issue is now resolved and job are progressing through the system. https://status.devicecloud.dev/incident/756832 Mon, 03 Nov 2025 17:25:00 -0000 https://status.devicecloud.dev/incident/756832#5bbcd1f3803f91f9bf6e17ac59ef7160dd4801b9d389f16f2c0a8048715109be We've applied a fix and jobs are starting to come back online. https://status.devicecloud.dev/incident/756832 Mon, 03 Nov 2025 12:32:00 -0000 https://status.devicecloud.dev/incident/756832#2d95e2ca94a2040174436dd7677f1829de09a72e8674c305c0f8f6c32de87700 Traced to firmware issue - we're deploying redundancy systems. https://status.devicecloud.dev/incident/756832 Mon, 03 Nov 2025 11:03:00 -0000 https://status.devicecloud.dev/incident/756832#edb4b46f7b4693d8909ff542f37d8c6064af42f3752787ef321d5834aa248030 We're actively investigating a network issue. https://status.devicecloud.dev/incident/747089 Mon, 20 Oct 2025 10:15:00 -0000 https://status.devicecloud.dev/incident/747089#d2cb083496ad39154fcf921e389fbe3dbaa1f22491bda8616ce9801b44afcdb6 Emails are working again https://status.devicecloud.dev/incident/747089 Mon, 20 Oct 2025 09:22:00 -0000 https://status.devicecloud.dev/incident/747089#9d4dd305e28d5ede6cea864081173e26cb68f944150a4aa35851c7d6f8c15299 Caused by upstream provider: https://resend-status.com https://status.devicecloud.dev/incident/706009 Thu, 14 Aug 2025 12:18:00 -0000 https://status.devicecloud.dev/incident/706009#8ad41079d2d50f650f3370921ad8d874fc6211be4bbd26b45caa3c4cf3d6927f Android jobs now returning to normal. https://status.devicecloud.dev/incident/706009 Thu, 14 Aug 2025 12:16:00 -0000 https://status.devicecloud.dev/incident/706009#12cd97386f7d4722f7adec97eaf895e46e02ba70de956729724e8cdbd3c2d41e iOS jobs are now returning to normal https://status.devicecloud.dev/incident/706009 Thu, 14 Aug 2025 11:53:00 -0000 https://status.devicecloud.dev/incident/706009#09b2b0ac157167b25e290c4b6c084f248f4c098a0452c99e80bb94ea6dad1cff We're currently investigating some network downtime. Apologies for the issues. https://status.devicecloud.dev/incident/706009 Thu, 14 Aug 2025 11:20:00 -0000 https://status.devicecloud.dev/incident/706009#22eba5256c83e7b8cc3de9c72d8acb23a5d71772ecca5e9743cf48bf82444731 Currently investigating a network issue which is causing delays in tests. https://status.devicecloud.dev/incident/701263 Wed, 06 Aug 2025 09:03:00 -0000 https://status.devicecloud.dev/incident/701263#45bbb90b87d0086c3b1af3ea788a732f8c9f17b7ddc33f9c595f44e1613dda13 Issue traced, patch created and now seeing iOS runners returning to normal. https://status.devicecloud.dev/incident/701263 Wed, 06 Aug 2025 08:11:00 -0000 https://status.devicecloud.dev/incident/701263#243a986df6c54ee3f107034f8f8984f9c0833b371f750b590a67184389e2ae29 Some users experiencing "TypeError: Child process has already terminated." errors in their iOS runners. We're actively investigating. https://status.devicecloud.dev/incident/653015 Wed, 30 Jul 2025 05:20:00 -0000 https://status.devicecloud.dev/incident/653015#48d8e76e467d9b30fe5035d3d89029b52a253c719fae28eb5a7c5297fc907733 API is now operating correctly again. Users may need to re-submit affected Android jobs. https://status.devicecloud.dev/incident/653015 Wed, 30 Jul 2025 03:10:00 -0000 https://status.devicecloud.dev/incident/653015#e96c9ba35e6d300034923b73a46d5611528eeab3d1533d3a94b2453778f442c5 API regression identified where some device to API level combinations of Android devices were incorrectly rejected by the device compatibility endpoint.