Incidents and maintenance reported on status page for DeviceCloud https://status.devicecloud.dev/ https://d1lppblt9t2x15.cloudfront.net/logos/28ec1fa7d3c4674dae4cc38e69839009.png https://status.devicecloud.dev/ en https://status.devicecloud.dev/incident/1098559 Thu, 22 Oct 2026 13:22:33 -0000 https://status.devicecloud.dev/incident/1098559#2a7d6ac30da4af09a54117ba3f92e65628f65716e74d59d00e2a7665a3337f7e Incident Thank you for your patience whilst we resolved these issues. We have just released a new CLI, v5.10.0 to address urgent security issues due to this incident and we strongly recommend updating immediately. https://status.devicecloud.dev/incident/1098559 Thu, 22 Oct 2026 13:07:15 -0000 https://status.devicecloud.dev/incident/1098559#aac5c02b34007547fe50226b52cc265861025a83c34cbe54f3ce19ba3b8a035c Incident All systems are green and we're back to capacity. An incident report will be released later today. https://status.devicecloud.dev/incident/1098559 Thu, 22 Oct 2026 12:50:00 -0000 https://status.devicecloud.dev/incident/1098559#d7981d463fcd35f92ec4cb519609bc10e72fad91f1bd992d88010714d20f6260 Incident Jobs are running smoothly with minor issues on the API and console. We expect to be all normal over the next hour or so. We're also preparing a post-mortem to be published later today. https://status.devicecloud.dev/incident/1098559 Thu, 22 Oct 2026 11:58:51 -0000 https://status.devicecloud.dev/incident/1098559#2504d6a1510c3dcc060a8a0f82a3a4097c092fb6ecb4a2a2923aa2b4291c36ca Incident The Console and API are recovering and should be back to normal shortly. Tests are beginning to flow again. https://status.devicecloud.dev/incident/1098559 Thu, 22 Oct 2026 10:30:00 -0000 https://status.devicecloud.dev/incident/1098559#34fbc50200f6311a6989c328e42ac7def6bd14d0068efd1d2ce644ae37fa88c2 Incident cpu1 is recovering and we're starting to see throughput again. We'll update as soon as we have more. https://status.devicecloud.dev/incident/1098559 Thu, 22 Oct 2026 09:35:00 -0000 https://status.devicecloud.dev/incident/1098559#362a512f8c9ac6e984b08ef7a1bd13f7a6f160f01528aec71a5e9a497af3b0f9 Incident As part of the incident, our hosting provider (Railway) has advised us to rotate our env keys. As a result, systems may take longer to recover as we work through our stack. https://status.devicecloud.dev/incident/1098559 Thu, 22 Oct 2026 08:32:33 -0000 https://status.devicecloud.dev/incident/1098559#f7bdb689442dea9b4856b0229e104a42a426163927a3783aba706e6d33c1774c Incident Services are beginning to recover. https://status.devicecloud.dev/incident/1098559 Thu, 22 Oct 2026 07:28:17 -0000 https://status.devicecloud.dev/incident/1098559#ae46a19c4ae78572bd98ca68cc557d8d874508cb31d48f8253d65c029b00eeb4 Incident This incident is now causing downtime. https://status.devicecloud.dev/incident/1098559 Thu, 22 Oct 2026 06:28:51 -0000 https://status.devicecloud.dev/incident/1098559#6c733422497a2dbccc5d4be40706d2fccfb9e804863a22205f1d8919aefecd67 Incident One of our upstream providers (railway.com) has declared an incident. We're investigating. https://status.devicecloud.dev/incident/1076050 Mon, 28 Sep 2026 08:47:00 -0000 https://status.devicecloud.dev/incident/1076050#5226239f2f05de1b07eb14b02a37406b41eed6057ccfe8f9abff0585078070f2 Incident The network degradation is now addressed and capacity has returned. https://status.devicecloud.dev/incident/1076050 Mon, 28 Sep 2026 08:17:00 -0000 https://status.devicecloud.dev/incident/1076050#be14f6e31e308825d84368347255800878b6e7478a2876b7271fec1fdb7eff14 Incident A network degradation is causing a reduction in iOS capacity, we're investigating. https://status.devicecloud.dev/maintenance/1064126 Thu, 17 Sep 2026 18:43:51 -0000 https://status.devicecloud.dev/incident/1064126#dfba18da2eee84228eea5102e5c6f26655b8345d646e7060e9b41a95739e45a1 Maintenance All completed, thank you for your patience! https://status.devicecloud.dev/maintenance/1064126 Thu, 17 Sep 2026 15:00:22 -0000 https://status.devicecloud.dev/incident/1064126#b944d95f912c76fb6696ac7adaf2ec196970e3902d1487bb62f1fad00ee77a20 Maintenance Maintenance completed https://status.devicecloud.dev/maintenance/1064126 Thu, 17 Sep 2026 13:35:47 -0000 https://status.devicecloud.dev/incident/1064126#3b3d4ad3d7e1b43c28267508a17d4121c67bac41679bc30c4cffc1fe521cae08 Maintenance The maintenance has begun and we'll update once complete. https://status.devicecloud.dev/incident/1065759 Wed, 16 Sep 2026 16:01:00 -0000 https://status.devicecloud.dev/incident/1065759#95a06ba4e58bd44823f9758158fe27e82bcb2dd0ba3350040e9642523efd40ac Incident The issue has been resolved and we’re running at full capacity. https://status.devicecloud.dev/incident/1065759 Wed, 16 Sep 2026 15:48:00 -0000 https://status.devicecloud.dev/incident/1065759#d525198a0052d615197f82b38e2528bc9469506fc408328c6756e5a2a3cf4c8a Incident The fleet is recovering and should be back to full capacity shortly. https://status.devicecloud.dev/incident/1065759 Wed, 16 Sep 2026 15:29:00 -0000 https://status.devicecloud.dev/incident/1065759#ebad141614792cc029350f3adf6febdad7ec63ac694793da00368b86e20c155f Incident We’ve identified the cause and a fix is rolling out. We’ll update when we’re back to normal throughput. https://status.devicecloud.dev/incident/1065759 Wed, 16 Sep 2026 15:25:00 -0000 https://status.devicecloud.dev/incident/1065759#ad914ba4c33655070f076290067e8b710357d80c833fc15d86868ea96a5b3f85 Incident We’re investigating an issue with part of our fleet. https://status.devicecloud.dev/incident/1065154 Wed, 16 Sep 2026 07:25:00 -0000 https://status.devicecloud.dev/incident/1065154#481f29e098b815983ef67b980423ac1257cf219abb5604d8728764f87ca320ed Incident iOS capacity has now recovered. https://status.devicecloud.dev/incident/1065154 Wed, 16 Sep 2026 06:34:00 -0000 https://status.devicecloud.dev/incident/1065154#35d2c2e6101abc8b331b0131d084875af3535fcecfc0a2b1ed52a362d8de8229 Incident Reduction in pool of iOS runner - we're investigating. https://status.devicecloud.dev/maintenance/1064126 Tue, 15 Sep 2026 10:32:01 -0000 https://status.devicecloud.dev/incident/1064126#bf55ecc888f4ce17b6f2f304d0560033c2746600844783ddae596bebc158159b Maintenance We're completing our upgrade of our iOS power systems. As a result a small portion of our fleet may be unavailable during the day. We do not expect any major disruption but iOS tests may be slightly slower to run. https://status.devicecloud.dev/maintenance/1056703 Tue, 08 Sep 2026 10:17:35 -0000 https://status.devicecloud.dev/incident/1056703#04811febeaf6b3c010429eb4d16b680104e28116d44519f274226cadad6ffcc1 Maintenance A small portion of our iOS fleet may be unavailable today between 13:00 - 17:00 BST whilst we upgrade part of our power delivery system. We do not expect much disruption but iOS tests may be slower to run as a result. https://status.devicecloud.dev/incident/911851 Wed, 03 Jun 2026 09:23:00 -0000 https://status.devicecloud.dev/incident/911851#0bc31d74c1d39cc5ad17f38028c2a473b40189da0643c5cd9dda806f25c5e558 Incident The API has recovered and we've traced the issues to our hosting provider. https://status.devicecloud.dev/incident/911851 Wed, 03 Jun 2026 09:08:00 -0000 https://status.devicecloud.dev/incident/911851#0868e321ff89998075158d19829d469f990d06d6dd36c95c63236761b4ab06a4 Incident The console appears to have recovered. We're continuing to investigate API issues. https://status.devicecloud.dev/incident/911851 Wed, 03 Jun 2026 08:56:00 -0000 https://status.devicecloud.dev/incident/911851#1ae64377bc241451379ba36bec69774a9122e0551e45d398697df2b278d5c44d Incident We're aware of reports of our API and console not responding and are investigating https://status.devicecloud.dev/incident/900805 Wed, 20 May 2026 01:47:00 -0000 https://status.devicecloud.dev/incident/900805#7b5f9a41ff3cf7c4f264e6e5ebecd319d8cc703283d6e91f158f7a86c6b85029 Incident Our hosting provider has restored our compute instances and we're back online. https://status.devicecloud.dev/incident/900805 Wed, 20 May 2026 01:33:00 -0000 https://status.devicecloud.dev/incident/900805#5f8c24e55b7b27fdbb49262b335467af290989bce94a2cdb3bc41302db77a37d Incident Our hosting provider is recovering and we expect to be back online soon. https://status.devicecloud.dev/incident/900805 Tue, 19 May 2026 23:06:00 -0000 https://status.devicecloud.dev/incident/900805#9b9d16123b1f5719799fea64149ff3350a8fa5dbb72feb12bcb777d29db13bee Incident Our hosting provider is experiencing a complete outage. We do not have an ETA at this time. https://status.devicecloud.dev/incident/890495 Thu, 07 May 2026 22:52:00 -0000 https://status.devicecloud.dev/incident/890495#a4c6e5fcfdec613472ebe39963dd6dbfe68ce458c9c525c77beeb525bf429a5a Incident Issue resolved. https://status.devicecloud.dev/incident/890495 Thu, 07 May 2026 22:51:00 -0000 https://status.devicecloud.dev/incident/890495#05d473d792e39497f8ef9d0416c13dd7cf4ac94a88d0ddcbaf10a51461ce76b9 Incident We're investigating with our upstream auth provider https://status.devicecloud.dev/incident/889316 Wed, 06 May 2026 15:35:00 -0000 https://status.devicecloud.dev/incident/889316#d30898d335b0a773f59ec9537eeaa5dff28b7ce18b07caf5b5c83dd1222c4e07 Incident Systems are green and we're back online. Thanks for your patience! https://status.devicecloud.dev/incident/889316 Wed, 06 May 2026 15:22:00 -0000 https://status.devicecloud.dev/incident/889316#7f07a2de3f7d30e670a8fd72340bedca253b4c284c17addb78c8685182a3e6a3 Incident We've identified and issued a fix. Systems are recovering. https://status.devicecloud.dev/incident/889316 Wed, 06 May 2026 15:00:00 -0000 https://status.devicecloud.dev/incident/889316#e5f54b1552d0308f5431239cfbcaf129638baa0a81be94bad7f9b0fab9b5a035 Incident We've traced the issue to our database provider and are working on identifying a fix. https://status.devicecloud.dev/incident/889316 Wed, 06 May 2026 14:40:00 -0000 https://status.devicecloud.dev/incident/889316#0796ccae7e8907ac3bd07b75f317b06595e0b5c1b5c38f797a33727f4d21e324 Incident We've traced the issue to our API. We believe the issue is caused by our upstream hosting provider and are continuing to investigate. https://status.devicecloud.dev/incident/889316 Wed, 06 May 2026 14:37:00 -0000 https://status.devicecloud.dev/incident/889316#083abb7ce463aa6daf20c2d2802a654262c02f5c0b5b89214233a7b2de307741 Incident We're recieving reports of the console being unavailable and are investigating. https://status.devicecloud.dev/incident/852079 Wed, 18 Mar 2026 13:30:00 -0000 https://status.devicecloud.dev/incident/852079#df285939c1a6fd8482f218325002f6ed8b312c577775dcf1da03097faec74a81 Incident We're satisfied things are stable and are declaring this resolved. https://status.devicecloud.dev/incident/852079 Wed, 18 Mar 2026 12:26:00 -0000 https://status.devicecloud.dev/incident/852079#c46ede0b3a41db1b828ca0e33032752e3f0a4e47b65cde7131a455400dbabba6 Incident Connections seem to be re-establishing, we'll continue monitoring for any changes. https://status.devicecloud.dev/incident/852079 Wed, 18 Mar 2026 12:17:00 -0000 https://status.devicecloud.dev/incident/852079#038f2d99ea821edef140e79daa36c2216bc68e97646805e12a4b151a12f57a71 Incident Our upstream database provider is timing out connections. We're chasing for an update. https://status.devicecloud.dev/incident/852079 Wed, 18 Mar 2026 12:13:00 -0000 https://status.devicecloud.dev/incident/852079#a9212fa8317c8f397bf31ae9fb4bff816114873976d1a8010e3d63d557ee57e7 Incident The console is currently failing to fetch data. We're investigating the cause. https://status.devicecloud.dev/incident/834507 Thu, 26 Feb 2026 21:37:00 -0000 https://status.devicecloud.dev/incident/834507#008d7f3ad0f4fe9389a609c5feae2ea7d41e4cb7620e16fa5c9db7993bc87d3c Incident Our hosting provider appears to have recovered and the console is accessible again. We'll continue to monitor and update if anything changes. https://status.devicecloud.dev/incident/834507 Thu, 26 Feb 2026 21:33:00 -0000 https://status.devicecloud.dev/incident/834507#5ca8f9e2f2fe295c5d07adcfd42996c2045fa9e80f1990256a42876e59ec6217 Incident The provider has implemented a fix and services appear to be recovering. https://status.devicecloud.dev/incident/834507 Thu, 26 Feb 2026 21:28:00 -0000 https://status.devicecloud.dev/incident/834507#eba8112fb8c7e960ec40acb0809783dc3a9ccd7813cd2d4375da2b2c38ac62cc Incident An upstream provider is experiencing networking issues. https://status.devicecloud.dev/incident/829720 Fri, 20 Feb 2026 19:10:00 -0000 https://status.devicecloud.dev/incident/829720#79af9e468ad3ac3deea8cc1b9908a5d4c415c7b0ac6c5ca51ab466173d835a70 Incident Services appear to have recovered fully https://status.devicecloud.dev/incident/829720 Fri, 20 Feb 2026 18:33:00 -0000 https://status.devicecloud.dev/incident/829720#6d6ec14491d09b8319287630209dff93b484ddd44432b79070c88dbbc8566b0d Incident The provider have patched the issue and services appear to be recovering https://status.devicecloud.dev/incident/829720 Fri, 20 Feb 2026 18:25:00 -0000 https://status.devicecloud.dev/incident/829720#5c4644e736ff35f795487a9bb31fd6e4503f7d61a9dfccb4bee6970ddc0367c3 Incident An upstream provider is experiencing DNS issues that are affecting the console, API and landing page. https://status.devicecloud.dev/incident/828857 Thu, 19 Feb 2026 16:24:00 -0000 https://status.devicecloud.dev/incident/828857#ee03d05888bd2788a1c3f9b79edec75d6c943a2465057de93b18b321dee5de16 Incident Our upstream provider have resolved their networking issues and we’re back online https://status.devicecloud.dev/incident/828857 Thu, 19 Feb 2026 15:49:00 -0000 https://status.devicecloud.dev/incident/828857#0b09f652b3bd5154e0018250a65be4dcd89220c1e560998ab5d8e58e26a79644 Incident Our upstream provider is recovering and systems should be available shortly https://status.devicecloud.dev/incident/828857 Thu, 19 Feb 2026 15:16:00 -0000 https://status.devicecloud.dev/incident/828857#db4af50c95171cda103f780c6dfe49502ef99762ab7f352017cb8308766e4960 Incident Our upstream hosting provider is experiencing networking issues which are affecting our API & console. https://status.devicecloud.dev/incident/828857 Thu, 19 Feb 2026 15:13:00 -0000 https://status.devicecloud.dev/incident/828857#6fa5e8cda3c8464a78a2fd9beae6a1de28ec9a7b61de7cca655d5512cc86b3b9 Incident The console is currently inaccessible. We’re investigating and will update shortly. https://status.devicecloud.dev/incident/819320 Thu, 05 Feb 2026 16:33:00 -0000 https://status.devicecloud.dev/incident/819320#6fd75dd2f5d9aa1b8b5b31c9212eb88adc85cffafd0c75e1a1986fdca2c6bc2d Incident The migration has now resolved. https://status.devicecloud.dev/incident/819320 Thu, 05 Feb 2026 16:21:00 -0000 https://status.devicecloud.dev/incident/819320#dcddf2cfe125d1169e16739f820dabc095f2b8a0eb19e5964c6a11f3a906e10c Incident Site migration causing brief downtime as we updated our SSL certificates. https://status.devicecloud.dev/maintenance/808212 Tue, 20 Jan 2026 16:11:40 -0000 https://status.devicecloud.dev/incident/808212#ff26a9a7f942bae8c2612657c3ddcc50117aeddc229dcc870ef971b438db1b6b Maintenance DeviceCloud will be unavailable on Tuesday, January 20th, 2026 due to database upgrade work. The maintenance window is from 18:00 to 19:00 UTC. https://status.devicecloud.dev/incident/773089 Mon, 24 Nov 2025 11:03:00 -0000 https://status.devicecloud.dev/incident/773089#297f806822306f5bd8fbfe923dfaf9dca614718803cab9300b046e207dde9a20 Incident Authentication error rates appear to have returned to normal. https://status.devicecloud.dev/incident/773089 Mon, 24 Nov 2025 10:21:00 -0000 https://status.devicecloud.dev/incident/773089#371d4e22f186b4acca8f2028bd85583e0f5d75073d830dea1e889ad278aeb163 Incident We're seeing increased failure rate on authentication requests since 9:32 AM. Appears to be related to Cloudflare timeout. Investigation underway. https://status.devicecloud.dev/incident/770118 Wed, 19 Nov 2025 18:37:00 -0000 https://status.devicecloud.dev/incident/770118#c86585de419eb02fca7ae306cfa765b23e491a126d7fe10f96613ee9ff2282ce Incident We're still seeing issues with our main storage provider and have switched to our cold backup via CLI version 4.1.7 https://status.devicecloud.dev/incident/770118 Wed, 19 Nov 2025 10:26:00 -0000 https://status.devicecloud.dev/incident/770118#a070deff731d6cbc39a54e5907cae06558f786509ee79cd3cdac2380de265d18 Incident Upstream Supabase storage is encountering an issue meaning some users cannot upload new binaries. https://status.devicecloud.dev/incident/747089 Mon, 20 Oct 2025 10:15:00 -0000 https://status.devicecloud.dev/incident/747089#d2cb083496ad39154fcf921e389fbe3dbaa1f22491bda8616ce9801b44afcdb6 Incident Emails are working again https://status.devicecloud.dev/incident/747089 Mon, 20 Oct 2025 09:22:00 -0000 https://status.devicecloud.dev/incident/747089#9d4dd305e28d5ede6cea864081173e26cb68f944150a4aa35851c7d6f8c15299 Incident Caused by upstream provider: https://resend-status.com https://status.devicecloud.dev/incident/653015 Wed, 30 Jul 2025 05:20:00 -0000 https://status.devicecloud.dev/incident/653015#48d8e76e467d9b30fe5035d3d89029b52a253c719fae28eb5a7c5297fc907733 Incident API is now operating correctly again. Users may need to re-submit affected Android jobs. https://status.devicecloud.dev/incident/653015 Wed, 30 Jul 2025 03:10:00 -0000 https://status.devicecloud.dev/incident/653015#e96c9ba35e6d300034923b73a46d5611528eeab3d1533d3a94b2453778f442c5 Incident API regression identified where some device to API level combinations of Android devices were incorrectly rejected by the device compatibility endpoint.